Blog Post List

In Your Space: Considerations in Lobby and Work Environment Configurations  

Aug, 2020 Categories: Best Practices Pandemic SafeAlert Spotlight

The COVID-19 pandemic has forced nearly every business and bank to critically review and analyze current physical work environments, person-to-person interactions and processes in order to prevent the spread of this highly contagious virus. This has led to a wide array of layout rearrangements. Ohio Desk has graciously allowed us to share the following conceptual workspace configurations and considerations as thought starters.

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Be vigilant against rapidly evolving fraud schemes 

FBI notes actual fraud-related claims in Senate Judiciary Committee Testimony

The FBI gave testimony to the Senate Judiciary Committee on the uptick of COVID-19 related fraudulent schemes. Among recent claims noted were those involving banks and their customers, PPP loans and funds, and advanced fee and business email compromise schemes. Encourage employees and customers to remain vigilant and aware of these increasing scams.

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Fraud involving HELOC loans shows no signs of slowing 

We have seen a recent uptick in HELOC loan fraud as criminals find new ways to target your banks and your customers. Over the past few months, we have worked on multiple claims totaling well over $1 million in losses. This SafeTalk article describes 3 recent claims and offers suggested steps that can be taken to mitigate HELOC related fraud.

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Be sure that BYOD protocols are in place 

BYOD policies can add another layer of protection to your systems, enhance data security, and protect your own employees’ devices and information. Please be sure to remind employees that if they are using their personally-owned systems or devices for business purposes, they may be subject to the same controls that apply to your organization’s owned devices.

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Who may be lurking behind that email? 

Continue to remind employees and customers to be even more vigilant against fraudulent activity

There has been an increase in fraudulent schemes related to the current pandemic. Tack on underlying stress, and the ideal environment has been created for fraudsters, who are taking full advantage of potential vulnerabilities brought on by the rapid deployment of a remote workforce, including employees who may be less vigilant. Review the following with your employees to help prevent fraud

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Workforce Working Remotely? Cybersecurity Tips to Help Protect Your Organization 

Hackers are using the coronavirus (COVID-19) pandemic as an opportunity to steal or ransom data by luring users into clicking on malicious links in emails or social media posts about the virus, or in communications appearing to be from the “home office” while employees are working from home. With the surge in remote work increasing the cyber risk to organizations, as strictly online communication makes it easier for cyber criminals to initiate social engineering schemes, here are some tips to help protect your organization:

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Be aware of liability when serving alcohol at company-sponsored functions 

With the holiday season in full swing, many companies are hosting events with alcoholic beverages provided. Business owners and managers should recognize that there is a legal liability associated with providing alcohol at these types of events that is not entirely unlike the risks borne by your local tavern owner or caterer.

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Employee education, multi-factor authentication are important defenses against online crime 

A PIN bulletin issued by the FBI reports cyber criminals are attempting to use social engineering and other schemes to bypass the multi-factor authentication security protocols commonly used by banks and other businesses. As "multi-factor authentication continues to be a strong and effective security measure,” a most important step to fortify defenses is to educate employees about the pervasive problem of online crime.

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